Fertilizer/epsom salt

> To whom it may concern >>> >>> I am writing this email to express my disappointment with your business. >>> This is a follow up on our meeting on March 8,2018. You have exploited our >>> trust as a customer. >>> >> > When we came in to purchase Epsom salts,on March 2nd, we were told to pay >>> at the till and the bag will be waiting outside for us. An employee loaded >>> into our vehicle without us seeing what was on the bag. As you are a local >>> business and we have been a customer,we trusted you. >>> >> We bought two bags from your store on different days and both bags were a >>> product yara.com which does not manufacture any bath supplies, see >>> attached link >>> >>> yara.com/ >>> >>> www.yaracanada.ca/en/ >>> >>> On Thursday March 8, the three of us came into your store to inform you >>> that we have been sold fertilizer by mistake, and that the person who >>> bought the product delevoped rashes around their eyes which alerted us to >>> look into the details on the bag you sold us. We were told that this >>> product is used for both bathing and fertilizing. We showed the manager >>> that it says the chemicals in this product can cause cancer…she left to >>> go find out info and left us standing there for approximately 13 minutes >>> when a male employee came and spoke with us but seemed uninformed and could >>> not tell us anything about this product. >>> >> During our wait, another employee asked us if we were being helped, when I >>> told her that this product is not for bathing and has cancer causing >>> chemicals in it, they said “oh” and walked away without looking at the >>> package or saying another word to us. >>> >> >> There was no apology and your interactions with us was without remorse or >> compassion. We said several times that we were not happy with how we were >> being treated or how this was being handled. We left unsatisfied and >> disappointed. While we were in the parking lot, the manager, Sue, came >> out…not to see us but to turn her car lights off. She stopped to say that >> she would be doing research on the product. At this point we were upset and >> disappointed that the gentleman who was affected had not even received an >> apology. I had to ask for an apology which she gave, although in our >> opinion, it lacked authenticity. >> >>> >> >>> We called poison control and gave them the manufacture’s details and >>> composition of contents. They advised to stop using the product >>> immediately since the person developed rashes. >>> We then called yara and asked them if they manufacture bath products, >>> the answer was an obvious “no” >>> >> I these bags are still there and although the sign is down, it is still >>> being sold as Epson salts. >>> >> >> You chose to not inform the public of your mistake. My concern is for the >>> customers, who have trust in your store, have bought this product and may >>> have had reaction too, or may just keep being exposed to these toxins for a >>> long period without their knowledge. >>> >> >>> As a business, it is your ethical duty to inform buyers of vital >>> information regarding your products. If I am a buyer and you are selling an >>> agricultural product as a bath product, you need to inform me. >>> >> As a business, what you did is an unfair practice and a deceptive act >>> to not give your customer accurate information about the product and not >>> take resposibility when they reach out to you. We should have been informed >>> that the “Epson salt” was actually an agricultural fertilizer and given us >>> the choice as to whether we wanted to purchase it or not. We would have >>> declined had we known. >>> >> Sue told us that we would receive a >>> call either the same day ( March 8) or the next day at the latest. We >>> have yet to receive a call or have any contact with Ellison’s. This is >>> unacceptable to us. The gentleman who was affected has special needs and >>> has been a customer for 10 years. We have waited a week with no response >>> from anyone from Ellison’s. >>> >> As for doing research about the product, obviously the research should >>> have been done before the product was allowed to be sold to your customers. >>> >> I personally would like to see all the customers who has been sold this product be contacted and told this information. A third party contacted your distributor on our behalf and they were informed that you had assured the distributor that you were dealing with us directly. We are confused by this statement as we are still waiting to hear a response from you. We hope to have some resolution to this issue. Response is required Tanya and Anshulee

FOR DUCKS AND BREEDS NOT LISTED HERE PLEASE CONTACT US –

-MOUSEOVER BREED NAMES FOR BREED INFORMATION-

Breed Price Order Deadlines Arriving Hatchery Type Egg Color
Caramel Queen
 $11.99
 
Apr 18
May 16
 
May 17
June 14

True North

 Layer
 Brown
 Ameraucana
 $11.69
 
Mar 21
Apr 18
May 16
June 13

 

 
Apr 19
May 17
June 14
July 19
Murray
McMurray
  Layer
Mix
 Barred Rock
$9.99
Mar 21
Apr 18
May 16
June 13
Apr 19
May 17
June 14
July 19
  Murray
McMurray
  Layer
Dual
Brown
 Black Australorp
$9.99
 
Mar 21
Apr 18
May 16
June 13
 
Apr 19
May 17
June 14
July 19
Murray
McMurray
  Dual
Brown
Blue Cochin
 $13.99
 
Apr 18
May 16
 
Apr 18
May 16
Murray
McMurray
  Dual
Brown
Buff Orpington
$9.99
Mar 21
Apr 18
May 16
June 13
Apr 19
May 17
June 14
July 19
Murray
McMurray
  Dual
Brown
Light Sussex
$11.79
 
Apr 18
May 16
 
May 17
June 14

True North

  Dual
White
Jumbo Cornish Rock X
$8.99
Mar 21
Apr 18
May 16
June 13
Apr 19
May 17
June 14
July 19
Murray
McMurray
 Meat
N/A
Light Brahma
$10.59
Mar 21
Apr 18
May 16
Jun 13
Apr 19
May 17
June 14
July 19
Murray
McMurray
  Dual
Brown
 Pearl White Leghorn
 $9.99
Mar 21
Apr 18
May 16
Jun 13
Apr 19
May 17
June 14
July 19
Murray
McMurray
Layer White
Rhode Island Red
$9.99
Mar 21
Apr 18
May 16
Jun 13
Apr 19
May 17
June 14
July 19


Murray
McMurray
  Layer
Dual
Brown
Silver Laced Wyandotte
$10.59
Mar 21
Apr 18
May 16
Jun 13
Apr 19
May 17
June 14
July 19
Murray
McMurray
  Layer
Dual
Brown
Speckled Sussex
$10.59
Mar 21
Apr 18
May 16
Jun 13
Apr 19
May 17
June 14
July 19
Murray
McMurray
  Layer
Dual
Brown
Production Red/simple_tooltip]
$13.59
Apr 18
May 16
May 17
June 14

True North

Layer Brown
Mistral Gris
$5.99
Apr 18
May 16
June 13
Mar 15
May 17
June 14
July 19
True North
 Meat
N/A
Ready-To-Lay Pullets  

$16.29

no deadline, limited numbers June 13  (Please bring your own crate for pick-up)  Spring Coulee
 Layer
 White or Brown
   

 

 

Please phone us at 250 352 3181 for questions regarding chicks and to place your order.

Policies:

Deposit: 50% of your order is required at time of order. Please present your receipt when picking up your chicks. The balance of payment is due the day of pickup.
Refunds: Deposits are refundable for orders changed or cancelled up to 4 weeks before the scheduled pickup date. If we are unable to fulfil your order you will have the choice of having your chick(s) replaced by other chicks (when available) or having the cost of your chicks refunded (if prepaid). We are unable to guarantee100% of order. Chicks that die within 24 hours of pickup may be replaced or refunded at the discretion of Ellison’s Market.
Sexed chicks have an 85-90% accuracy. Should your order not meet this accuracy, Ellison’s will refund or replace chick(s) pending availability.
Pickup: We will phone you on the scheduled pickup day to confirm the specific time frame to pickup your chicks. If you’re unable to pickup your chicks, please make arrangements to have your alternative person (above) pick them up.
Any unclaimed chicks may be sold.
Extended Care: Prearrangements may be made, in some cases, for chicks to be housed and cared for. There is a fee of $1 per day per chick for this service; please arrange this with us promptly if needed.
Care: It’s necessary to feed and water your chicks as soon as possible after pickup. We recommend giving your chicks Poul-Vite in their water for the first few weeks.

First Weeks:

Information about early chick care can be found here.